Terms of Service
Effective date: October 1, 2026
These terms apply when you use this website, book a session, or purchase images from FurFur Pet Studio (“FurFur,” “we,” “us”), operated by FurFur Pet Studio LLC. By using the website or booking or purchasing services from us, you agree to these terms.
If you sign a separate session agreement with us, that agreement will control wherever it differs from these Terms of Service.
Services and Digital Images
FurFur Pet Studio is a mobile pet photography studio offering private outdoor photography sessions of approximately one hour for up to two pets, as well as mini-sessions and photography opportunities at special events.
Customers receive professionally edited digital images based on the package selected. The number of included images and any additional-image options are described in the applicable package or gallery.
Current packages, services, and pricing are listed on our website and booking pages.
All prices are in U.S. dollars. Prices are subject to change; however, the price displayed at the time of booking will be honored for that booking.
Booking and Deposits
Sessions are booked online through our booking pages on Pixieset. A 50% deposit is required to reserve your session. Your date and time are not held until the deposit is paid.
Your deposit is applied to your session fee. Any remaining balance is due on or before the day of your session.
Deposits are non-refundable because we reserve that time specifically for you and may turn away other bookings. The cancellation and rescheduling section below explains when your deposit may be transferred to a new date.
You must be at least 18 years old to book a session or make a purchase.
Cancellations and Rescheduling
We require at least 24 hours’ notice to cancel or reschedule a session.
- At least 24 hours’ notice: We will transfer your deposit to a new session date.
- Less than 24 hours’ notice or a no-show: Your deposit is forfeited, and a new deposit is required to book again.
To cancel or reschedule, email woof@furfurpetstudio.com or call (908) 353-9595. Notice counts from the time we receive your message.
If we need to cancel because of illness, an emergency, equipment failure, or unsafe weather, you may choose a new date or receive a full refund of amounts paid, including your deposit.
Outdoor sessions affected by unsafe weather will be rescheduled at no additional cost.
Late Arrivals
Please arrive on time. If you arrive late, your session may be shortened so we can remain on schedule for other clients.
If you are more than 15 minutes late, we may treat the booking as a no-show.
Payments
Card payments are processed securely by Stripe, either online through Pixieset checkout or in person with a Stripe card reader. We accept major credit and debit cards. We do not see or store your full card number. Our Privacy Policy explains how payment information is handled.
Sales tax is added where required by law.
Pet Safety and Client Responsibilities
You are responsible for your pet’s care, supervision, and safety at all times, including before, during, and after the session.
You must remain with your pet throughout the session.
Your pet must remain securely leashed before, during, and after the session unless FurFur Pet Studio has specifically authorized otherwise.
You are responsible for providing appropriate equipment to safely control your pet, including a secure leash and collar or harness suitable for your pet.
Your pet must be in good health and current on vaccinations required by applicable law and by the requirements of the session location or event.
Before the session, you must inform FurFur Pet Studio of any known history of aggression, anxiety, behavioral concerns, or medical conditions that may affect the safety of your pet, our staff, other animals, or other people present.
You are responsible for any injury, damage, or loss caused by your pet to any person, animal, property, or equipment.
Session Safety and Expectations
FurFur Pet Studio reserves the right to pause, decline, or end a session if a pet or person appears to be unsafe, overly distressed, or unable to participate safely.
If a session is paused or ended for safety reasons, we will work with you to determine appropriate next steps, which may include rescheduling. Any refund or credit will be determined based on the circumstances of the session.
Because animals can be unpredictable, FurFur Pet Studio cannot guarantee any specific pose, expression, behavior, or photograph during a session.
Image Selection and Editing
FurFur Pet Studio selects and professionally edits the final images delivered to the customer. RAW, unedited, or outtake files are not provided.
Editing is part of our creative process and reflects the artistic style of FurFur Pet Studio.
Requests for extensive or additional editing beyond the standard editing included with a package may be subject to an additional fee.
Digital Image Delivery
Final digital images are delivered electronically through a private online client gallery on Pixieset, usually within two weeks of the session.
We choose which images to edit and deliver based on the package selected. We do not provide RAW or unedited files.
Images are provided as high-resolution digital files suitable for personal printing and sharing.
Your gallery will remain available for 30 days after delivery. You are responsible for downloading and securely backing up your purchased images during that period.
After the gallery expires, images may no longer be available for download. We may retain archived copies after the gallery expires, but we cannot guarantee their availability.
Additional Digital Images
When additional images are offered for purchase, they will be presented through the customer’s online gallery at the applicable price.
Purchased additional images will be delivered electronically through the gallery.
Additional digital images are subject to the same personal-use license and copyright restrictions described below.
Refunds and Payment Disputes
Deposits: Deposits are non-refundable unless FurFur Pet Studio cancels the session.
Session fees: Session fees are non-refundable once the session has taken place.
If you believe there is a technical issue with your delivered images or an editing issue that does not reflect the services included with your package, please contact us within 14 days of receiving your gallery. We will review the concern and, when appropriate, may offer a reasonable correction or re-edit. A reshoot is not guaranteed and will generally be considered only when FurFur Pet Studio determines that a reshoot is appropriate.
Digital files: Payments for digital files are non-refundable once the files have been delivered.
Approved refunds will be returned to the original payment method. Processing times are generally 5–10 business days, depending on the payment provider and financial institution.
If you have a concern about a charge, please contact us first at woof@furfurpetstudio.com. We welcome the opportunity to resolve payment issues directly.
If you dispute a charge with your card issuer, we may share relevant booking and order records with Stripe and the card issuer as necessary to respond to the dispute.
Copyright and Image Use
FurFur Pet Studio owns the copyright to all photographs we create.
When you purchase digital files, you receive a limited license to use those images for personal, non-commercial purposes. You may share purchased images online and make personal prints for yourself, your household, family, and friends.
A photo credit to FurFur Pet Studio is appreciated when you share images online.
Without our written permission, you may not:
- Sell, license, or otherwise transfer the images;
- Use the images for commercial purposes, advertising, or business promotion;
- Submit the images for publication or authorize third-party publication;
- Enter the images in commercial advertising or promotional campaigns;
- Alter, edit, filter, or otherwise modify the images;
- Copy, screenshot, download, reproduce, or otherwise capture or use images displayed in a proofing or client gallery that you have not purchased.
Commercial use or other uses outside the personal-use license may be available with written permission and may require an additional licensing fee.
Marketing and Portfolio Use
As part of the booking process or event registration, clients will be asked to indicate whether they approve or decline the use of their pet’s session imagery for FurFur Pet Studio LLC’s website, social media, portfolio, advertising, or other marketing purposes.
This preference may be provided through the online booking page or a submission form presented at an event.
If permission is granted, FurFur Pet Studio LLC may use selected images of the pet for these purposes without additional compensation.
If permission is declined, the images will not be used for FurFur Pet Studio’s marketing purposes.
A client’s marketing preference does not affect the services provided, the price of the session, or the number of images delivered.
Promotions, Discounts, and Special Offers
Each promotion, discount, or special offer may have additional terms, including expiration dates, eligible services, booking requirements, or other restrictions.
Unless otherwise stated, promotional offers may not be combined with other discounts or offers, are limited to one per session, and have no cash value.
Unless an offer specifically states otherwise, promotions, discounts, and special offers cannot be applied to mini-session or event-session fees.
Area of Service
We currently offer photography sessions at permitted locations and participating events throughout Monmouth County, New Jersey.
Specific locations may be subject to permit requirements, property rules, weather conditions, or other restrictions.
Using This Website
All photographs, text, graphics, logos, and other creative materials on this website belong to FurFur Pet Studio or are used with permission.
You may not copy, reproduce, scrape, download, distribute, modify, or reuse our website content without written permission.
This includes using our content to develop, train, test, or improve artificial intelligence or machine-learning systems without our written permission.
Please do not misuse the website. This includes sending spam through our forms, attempting to gain unauthorized access, interfering with how the website operates, or using the website for unlawful purposes.
Our website may link to third-party services, including Pixieset. When you use a third-party service to book a session, view a gallery, or complete a purchase, that provider’s own terms and policies may also apply. FurFur Pet Studio is not responsible for the content, policies, security, or operation of third-party websites or services.
Disclaimer and Limitation of Liability
This website and its content are provided on an “as is” and “as available” basis.
While we make reasonable efforts to maintain accurate, current, and accessible information, we do not guarantee that the website will always be complete, accurate, error-free, secure, or available without interruption.
While we take reasonable precautions to protect and preserve image files, we cannot guarantee that files will never be lost, corrupted, or damaged due to equipment failure, technical problems, theft, accidental deletion, or circumstances beyond our reasonable control.
If photographic images are lost, corrupted, or damaged prior to delivery, FurFur Pet Studio LLC’s liability will be limited, at the client’s option, to either a reshoot of the affected session, where reasonably possible, or a refund of the amount paid for that session.
To the fullest extent permitted by applicable law, FurFur Pet Studio LLC’s total liability arising from or relating to any claim connected with our services will not exceed the amount actually paid by the client for the specific session or order giving rise to the claim.
FurFur Pet Studio LLC will not be liable for indirect, incidental, special, or consequential damages arising from or related to the use of our website or services, to the extent permitted by applicable law.
Certain jurisdictions do not permit the exclusion or limitation of certain types of damages or liability. Accordingly, some of the limitations or exclusions contained in this section may not apply to you.
Nothing in these Terms is intended to waive or limit any rights or protections that cannot legally be waived or limited under applicable law.
Privacy
Our Privacy Policy explains how we collect, use, and protect personal information. Our Privacy Policy is incorporated into these Terms by reference.
Governing Law
These Terms are governed by the laws of the State of New Jersey.
To the extent permitted by applicable law, any legal action arising from these Terms or our services shall be brought in a state or federal court located in Monmouth County, New Jersey.
Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will post the updated version on this website and change the effective date at the top.
Your booking is governed by the version of these Terms in effect on the date you booked.
Contact Us
Questions about these Terms, a booking, or a charge?
FurFur Pet Studio LLC
Email: woof@furfurpetstudio.com
Phone: (908) 353-9595